USE CASE

Recover 40% of Abandoned Carts on WhatsApp

Stop losing revenue to cart abandonment. AiShopix automatically sends personalized WhatsApp reminders with in-chat checkout links — converting browsing into buying without external redirects.

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40%Average Cart Recovery Rate

The Cart Abandonment Problem

E-commerce brands lose 70-80% of potential revenue to cart abandonment. Email recovery has only 5-10% open rates. SMS feels spammy. Meanwhile, WhatsApp messages have a 98% open rate and 45% response rate — making it the most effective recovery channel available.

How AiShopix Recovers Abandoned Carts

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STEP 1

Auto-Detect Abandonment

When a customer adds items to their cart but doesn't complete checkout, AiShopix triggers an automated WhatsApp reminder within 30 minutes — the optimal recovery window.

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STEP 2

Personalized Follow-Up

The recovery message includes the exact products left behind, with images, prices, and a one-tap checkout link. AI personalizes the message tone based on the customer's purchase history.

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STEP 3

In-Chat Checkout

Customers complete their purchase directly inside WhatsApp via Razorpay, UPI, or Stripe — no redirects, no friction, no drop-offs. Payment confirmation is instant.

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STEP 4

Smart Retargeting Sequences

If the first reminder doesn't convert, AiShopix sends a follow-up sequence with escalating offers (free shipping, small discount) — automatically stopping when the customer converts or opts out.

Results You Can Expect

40%
Cart Recovery Rate
98%
Message Open Rate
< 30s
Avg. Recovery Time
3X
ROI vs Email Recovery

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Frequently Asked Questions

How does AiShopix detect abandoned carts?
AiShopix integrates with your e-commerce platform (Shopify, WooCommerce, or native catalog) to detect when a customer adds items to cart but doesn't complete checkout within a configurable timeout (default: 30 minutes). It then triggers automated WhatsApp recovery messages.
What if the customer has already purchased?
AiShopix checks order status in real-time before sending recovery messages. If the customer completed the purchase through another channel, no recovery message is sent — preventing duplicate or irrelevant outreach.
Can I customize the recovery message?
Yes. You can customize the message template, timing, number of follow-ups, discount escalation rules, and even the AI agent's tone. Multi-language support (English, Hindi, Portuguese, and more) is available for global brands.
How does in-chat checkout work?
When the customer taps the checkout link in WhatsApp, a secure Razorpay/UPI/Stripe payment page opens natively within WhatsApp. The customer enters payment details and completes the purchase without leaving the conversation. Confirmation is sent instantly in the same chat thread.