AI Support Agent
Give customers fast, accurate help on their favorite channels. The agent solves routine issues, captures details, and brings humans in only when needed.
Resolve common questions in seconds with policy-aware, brand-safe responses.
Order status, refunds, warranty checks, and more—handled end‑to‑end by the agent.
Escalates with full context, conversation history, and suggested replies for speed.
WhatsApp, Instagram, web chat, and email—one AI that stays consistent everywhere.
How it works
Unify WhatsApp, Instagram, web chat, and email into one assistant.
Automates routine tasks and hands off complex cases with full context.
Tag outcomes, capture feedback, and iterate on intents to lift CSAT.
Ready-to-run playbooks
Channels & integrations
Frequently Asked Questions
What languages can the Support Agent chat in?
Our Support Agent is fluent in over 50 languages, automatically detecting the customer's language and responding in the same, ensuring seamless global support.
Can it handle attachments like photos or receipts?
Yes, it can receive and process images, PDFs, and files. Customers can upload receipts for returns or screenshots of issues, which are parsed by our AI or passed to human agents.
What happens with issues the AI cannot solve?
If the AI encounters a complex issue or an unsatisfied customer, it flags the conversation and routes it to a human agent in your team with a full summary of the chat.
Is customer data stored securely?
Absolutely. AiShopix is fully GDPR and CCPA compliant. All customer data and chat histories are encrypted in transit and at rest.
Share your top ticket drivers—we'll show how to automate them safely.