TEAM COLLABORATION

Supercharge Team Productivity in a Unified Multi-Agent Workspace

Scale customer conversations across multiple agents using a single WhatsApp Business number. Collision detection, private internal notes, role permissions, and instant 1-click human takeover from AI bots.

5XTeam Resolution Speed

The Single-Phone WhatsApp Chaos

Passing around a physical company phone or sharing a web login leads to agents typing over each other, conflicting replies, zero accountability, and missed messages. Business owners have no visibility into agent performance or customer wait times.

How AiShopix Empowers Collaborative Support & Sales

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STEP 1

Real-Time Collision Detection

Visual typing indicators alert team members when a colleague is viewing or typing a reply to a customer, eliminating embarrassing duplicate messages.

📝
STEP 2

Private Internal Notes & @Mentions

Leave internal team notes directly inside the conversation thread to confer with managers or technical staff without customer visibility.

👤
STEP 3

1-Click Bot-to-Human Takeover

Monitor live AI bot chats and intervene with a single click whenever a VIP customer or high-ticket deal requires personal human attention.

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STEP 4

Role-Based Access Control (RBAC)

Define Admin, Agent, and Supervisor permissions. Restrict sensitive financial exports or campaign settings to authorized leaders.

Results You Can Expect

5X
Team Resolution Speed
0
Collision Errors
< 1 min
First Response Time
100%
Audit Accountability

Ready to Supercharge Team Productivity?

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Frequently Asked Questions

How many agents can share a single WhatsApp number?
AiShopix supports unlimited agent seats on growth and enterprise plans. Every agent gets their own secure login.
What happens when a human agent takes over from an AI bot?
The AI bot instantly pauses its automated replies for that thread, handing full control to the human agent. The bot can be re-enabled anytime.
Can supervisors monitor live conversations?
Yes. Supervisors have a live feed of all active chats across all agents and can view response times, resolution status, and customer sentiment.
Are canned responses supported?
Yes. Agents can use saved canned replies (e.g. typing "/bank" or "/pricing") to send standardized information instantly.